CONTACT

CUSTOMER CARE

Our Customer Care Team is available 24 hours a day, seven days a week.

We're on hand to assist with...

Email customercare@kicomercio.com

Call +44 330 022 5700 internationally, or

Please note, all calls may be recorded for training purposes.

Size and fit advice
Detailed product information
Delivery questions
Exchange and return queries
Placing orders
Australia: +1 800 638680
China: 4001-205991
Hong Kong SAR, China: +852 9823 2829
Japan: 0345404071
Singapore: 8001206161
South Korea: 0079844341351

FASHION CONSULTANTS

Our experts are here to help you:

Email fashionconsultant@kicomercio.com
Call +852 9823 2899, 24 hours a day, seven days a week.

Find the perfect party outfit
Refresh your working wardrobe
Choose the new season's must-haves pieces
Select hand picked gifts for your family or friends

KICOMERCIO PREMIER SERVICE

For customers based in Hong Kong Island and Kowloon, our KICOMERCIO Premier team is at your service from the moment an order is placed until it arrives at your door.

Email premier.hk@kicomercio.com

Call +852 9822 2800, 9am-9pm HKT weekdays, 9am-5:30pm HKT weekends.

OTHER INQUIRIES

Feedback and suggestions
feedback@kicomercio.com

Press and media
press@kicomercio.com

Suppliers and designers
designers@kicomercio .com

Potential contributors - photographers, fashion journalists or editors
editors@kicomercio .com